Award-Winning Managed Services
Let your team focus on core competencies and the fundamentals of your business while MindStream optimizes your business analytic applications.
MindStream AppCare is our managed services offering. AppCare acts as an extension of your team. We'll use our experience in managing applications including Oracle Hyperion and OneStream Software, supporting users, driving end-user adoption , and overseeing application extensions, to provide you with key insights and recommendations that are unique to your needs and goals. With AppCare Managed Services, you can maximize the value of your IT organization by letting your staff focus on high-value activities while MindStream experts maintain your software.
Benefit from Business Intelligence and Performance Analytics Experts
AppCare Managed Services is a complete hosting and software management service that gives you direct access to product support and software management experts who can help solve problems and introduce new product capabilities.
Core Services Designed Specifically for Finance
AppCare Managed Services offers business benefits that give you enhanced security and compliance as well as improved system scalability, performance, and availability. It also provides change management services including product updates and upgrade processes that are engineered to give you access to the latest product innovations and capabilities.
AppCare Managed Services delivers the following core services designed specifically for your business analytic applications:
- Infrastructure Support: Manage and maintain hardware, network connections, and facilities for customers
- Application Support: Closed-loop process with finance and technology experts to solve problems quickly, along with root cause analysis to avoid problems altogether
- Security Management: Manage security tools, processes, and precautions that protect the privacy and security of customer data and solutions
- Service Level Agreements: Help desk with defined and documented escalation process during on-boarding process with established service levels and monthly application reports
- IT Governance: Dedicated Account Management to collaborate with planned changes (monthly or quarterly business needs), resolve problems, and keep IT solutions aligned with the business
Choose the Best Services for Your Business
Flexible hosting services options. MindStream Analytics can provide a hosting data center, or provide support in your own or a third-party data center.
Unlock the Value of Your Software
AppCare Managed Services helps you leverage MindStream Analytics' years of experience so you can better focus and direct our resources. AppCare Managed Services follows best practices to ensure that customers accelerate business results, lower costs, and reduce risks.
Best practices include:
- Proactive problem resolution and maintenance
- Reusable processes and technologies
- Seamless access to product, support, and software management expertise
- Validated solutions
- Engineered upgrade processes
- Certified and audited processes
"The MindStream team offers the best of application expertise and data security and system redundancy. It's the ideal solution for our needs. "Global Manufacturing Company
OneStream XF aligns to your business needs and changes more quickly and easily than any other product by offering one platform and one model for all financial CPM solutions. OneStream XF employs Guided Workflows, validations and flexible mapping to deliver data quality confidence for all collections and analysis while reducing risk throughout the entire auditable financial process.
MindStream Analytics' senior staff was there at the birth of Business Intelligence. We have been part of building Business Intelligence nationally from its humble niche product status to the ubiquitous analytic tool that it is today. MindStream consultants are well versed in reporting and information management and are ready to help you leverage the power of multiple tier-1vendors. From Oracle Hyperion to IBM Cognos, we can help you select and integrate the right tools for you to better understand your information. MindStream Analytics has experience across a wide variety of industries: Business Services, Consumer Products, Energy, Financial Services, Healthcare, Manufacturing, Transportation , and Telecommunication. We have the depth and breadth of experience to help you deliver actionable information to users.
Whether you need an enterprise wide Oracle BI Enterprise Edition (OBIEE) rollout, an Oracle BI Apps rollout, or an IBM Cognos ReportNet rollout, MindStream Analytics is here to help you succeed.
Energy conglomerate ATCO operates worldwide in utilities, power generation, and related services.
Bayer Healthcare implemented Hyperion Planning and Workforce Planning in 10 weeks to dramatically streamline their Income Statement budget and Workforce Planning process..
An Oracle Hyperion Planning Upgrade provides multi-national organization Hyperion Application optimization and stabilization.
MindStream Delivers unified Oracle Hyperion Reporting Platform for Chiquita Brands.
When Cleaver-Brooks sought a more dynamic reporting process, they discovered this could be achieved with the benefit of Finance autonomy when we helped them implement OneStream XF .
By migrating to OneStream, Plaskolite has achieved a material reduction in consolidation time and overall Financial Close cycle, eliminated the hours spent compiling and verifying data in Excel, streamlined its Planning, Budgeting and Forecasting model and delivered flexible and timely reporting that enables more strategic analysis of their financial data.