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AppCare Managed Services

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MindStream AppCareLet your team focus on core competencies and the fundamentals of your business while MindStream optimizes your business analytic applications.

MindStream AppCare is our managed services offering; AppCare acts as an extension of your team. We’ll use our experience in managing applications, supporting users, driving end-user adoption, and masterminding application extensions and evolution to challenge the status quo and provide you with key insights and recommendations that are unique to your business needs and goals.

AppCare Wheel 1

AppCare Managed Services includes:

Administration and Support. Managing and maintaining application environments to ensure consistent performance and user support. This includes:

  • Supporting end user requests and troubleshooting functional and technical issues
  • Monitoring system performance
  • Administering basic functions such as security, business rules, application processes

Application Extension and Evolution. Providing enhancements and new functionalities to quickly respond to business needs and changes. This includes:

  • Rapidly understanding new business requirements and recommending efficient ways to address them
  • Developing new reports and business functionalities
  • Managing the patches and new releases to the production environment

Advisory & Architecture Services. Deriving value from your investment by providing insight, recommendations and driving user adoption. This includes:

  • Technical architecture and roadmap guidance
  • Recommendations on application improvements and performance
  • Insight into upcoming product releases
  • Innovative methods to drive user adoption

Download the datasheets below to learn more!

Datasheet: MindStream AppCare
Datasheet: AppCare for Oracle Business Intelligence
Datasheet: Planning Xtream
Whitepaper: “Understanding the Differences Between Managed Services & Staff Augmentation”

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MindStream represents a true partner to me and my organization. They managed the successful design, build and roll-out of my Planning Application. They've also been there for us to help with application "tweaks" as our business changes required. Their commitment to excellence is only surpassed by their ability to deliver it

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