Today, there may be real-time or near real-time availability of data in say three different systems, but they may not talk to each other. Thus, important customer signals are being missed in the ever-increasing amounts of data. Gaining visibility and reducing complexities transcends merely applying technology in silos. Making real-time decisions requires an optimal blend of predictive analytics from multiple data sources.
Firms that want to be proactive in reaching out to customers must analyze a great deal more information than ever before. The 'voice of the customer' is useless unless you are ready to take action. Real-time listening across channels may identify customer interactions - across technology platforms - that can lead to real-time decisions on taking action. The voice of the customer comes in different forms - and ends up generating volumes of quantitative and qualitative data.
Mobile access pairs naturally with your analytics, social and cloud strategies to provide an 'anytime, anywhere' element to making real-time business decisions. Mobility is a key component to completing your real-time engagement model. Viewed in a silo, mobility is not much more than a nifty gadget. When part of a connected analytics strategy, this a-z approach is changing the way business is done across the value chain - collaborative, distributed and virtualized.
Meet Our Management Team
|View Alex Ladd's LinkedIn profile||
Alex Ladd - Sr. Partner
A Design Lead Certified Planning & Essbase architect who has personally worked on more than 50 Planning and Essbase implementations. Alex also has experience with a number of tier-1 EPM software products that give him a unique expertise with both relational and OLAP data structures. Alex is a graduate of Trinity College (Hartford, CT) with a Bachelor's degree in History. Alex has over 15 years experience in financial software systems. He is the Sr. Partner of MindStream Analytics, a Boston based consulting and managed services firm specializing in enterprise performance management and BI analytic solutions to customers that include American Medical Association, Bayer Corporation, Boston Scientific, Chiquita Brands, ING Direct, Glaxo SmithKline, Monster Worldwide, Sara Lee, Time Warner Cable, and Verizon. Prior to founding MindStream, Alex was a Managing Director at Pinnacle Group Worldwide and a Senior Consultant at ISA Consulting. He is currently the OAUG Essbase SIG Domain Lead.
|View Andy Jorgensen's LinkedIn profile||
Andy Jorgensen - Sr. Partner
Andy brings more than 25 years of experience in Performance Management and technology solutions. He has led over 200 successful engagements at world class customers such as AT&T, Bristol Myers Squibb, CBS, Cisco, J.P. Morgan Chase, Merck, Pfizer, and Verizon. Prior to joining MindStream Analytics, Andy was the President of the OAUG Hyperion SIG, and the former CEO of Pinnacle Group Worldwide which he founded in 1995. He has previously held positions at Hyperion Solutions and Control Data Corporation. Andy holds a B.A. in Accounting and Information Systems from Pace University in New York and has been a speaker at numerous Oracle / Hyperion and Financial Reporting conferences.
|View Mark Gregoire's LinkedIn profile||
Mark Gregoire - Partner, EVP Sales & Marketing
Dynamic sales strategist with a 25 year history of accomplishing objectives and leading companies to succeed in highly competitive markets. Mark has lead sales teams on a regional, national and global basis throughout his career. He is a graduate of Dickinson College (Carlisle, PA) with a B.A. for a double major in Economics and English. He is the Executive Vice President of Sales & Marketing for MindStream Analytics. Prior to MindStream, Mark led sales for Pinnacle Group Worldwide for 6 years. During that time, he developed expertise in software, consulting services, and managed services sales. Mark was also responsible for Brand development and Channel partner relationship development. Prior to that, he held positions of increasing responsibility in both Sales and Operations for Georgia Pacific Corporation, Graphic Packaging International and James River Corporation.
|View Seth Landau's LinkedIn profile||
Seth Landau - Partner, EVP Consulting Services
Business management professional with a strong focus in EPM/Web consulting and project management. Personally managed and/or implemented dozens of Financial Consolidation, Planning, and Reporting solutions. Managed successful Software Selection engagements with a focus on EPM/BI solutions. Seth is a graduate of the University of Massachusetts, Amherst with a Bachelor of Business Administration, Finance. He has also received an MBA in Finance from Babson College, Wellesley, Massachusetts. Seth is the Executive Vice President of Consulting Services for MindStream Analytics. Seth has over 18 years experience in consulting, application design and project management in financial software systems. Prior to joining MindStream, Seth was the EPM Practice Lead at Pinnacle Group Worldwide, a Senior Manager for IBM Global Business Services, and a Senior Consulting and Design Lead for Hyperion Solutions Corporation. In addition to his other areas of expertise, Seth is also a Certified Treasury Professional.
|View Robert Dayton's LinkedIn profile||
Robert Dayton - Executive Vice President Business Analytics and Optimization
Robert Dayton, a business analytics and management-consulting leader, joined Mindstream Analytics as Executive Vice President, Business Analytics and Optimization. Prior to joining Mindstream, Dayton held executive leadership roles as President of interRel Consulting, VP of Sales and Marketing at Kerdock (acquired by Perficient) and Partner at WPP. He focused on building firms that provided high value analytic and performance management solutions. Dayton began his career as an engineer with Halliburton, and then later served in programming, consulting and business development and domain leadership roles at Computer Associates, Comshare, Hyperion Solutions, The Hackett Group and Emtec. Notably, Dayton, who started implementing OLAP solutions for major energy customers in early ’94, was the one of the first dedicated Essbase implementation consultants in the world.
Robert has 20 years of experience in analytics, data science, innovation, management consulting, business development and leadership. Over the years he has guided the deployment of analytics for global organizations in the Financial Services, Retail, Telecom, Consumer Goods, Energy, Hospitality, Healthcare and Higher Education verticals. He is comfortable in both technology and business strategy discussions, zeroing in on bringing extreme business value to his customers. Robert holds a Master’s degree in Business Administration from Southern Methodist University and a Bachelor of Science in Petroleum Engineering.
Troy Frys - Vice President Technical Services
Troy Frys possesses over 20 years of information technology experience with particular depth in the government and financial sectors. He has developed information strategic plans, technical architectures, knowledge management systems, SaS70 audits and business solutions utilizing a wide array of technology. With extensive experience in system design & development, data center management as well as project & organization management, Mr. Frys brings an exceptional balance of business and technical expertise to every endeavor. He has successfully managed a multi-million dollar contract, directed the SaS70 certification from beginning to end of a new data center, created a SharePoint Knowledge System from the ground up and supervised the design, implementation and growth of a distributive processing system for financial applications. While in the Marines, Mr. Frys was a member of the Joint Chiefs of Staff, creating briefings for the Secretary of Defense and Congress. His last position was Chief of Staff, Headquarters Marine Corps to the National Security Agency.
|View Cris Heceta's LinkedIn profile||
Cris Heceta - Director Consolidations, Practice Lead
Cris has over fifteen years of successful experience in financial consulting, BPM application design as well as twenty-five years of overall experience in the financial consolidation space. Cris' primary focus is to provide leading practices and direction to MindStream's Consolidations Practice, including the development and execution of the Financial Consolidation Project lifecycle, supporting the delivery of the company's Managed Services offerings as well as the coordination and development of the company's Consolidation Consulting personnel. Cris' core product expertise centers on Financial Consolidations and Reporting, including Hyperion Financial Management, Hyperion Enterprise, Hyperion Financial Reporting and Hyperion Financial Data Quality Management. Cris has completed a wide variety of projects providing Design, Implementation, and Management expertise for a wide variety of industries.
|View Jonathan Johnson's profile||
Jonathan Johnson - Practice Leader, Planning & Analysis
Jonathan is responsible for the advancement of the Planning & Analysis practice including end-to-end project management and implementation, Business Development, and managing the direction and development of consultants at MindStream. As an Oracle Certified Professional, Jonathan has completed multiple Enterprise Performance Management engagements working with clients across industries, including Financial Services, Consumer Products, Healthcare, Insurance, Manufacturing, and Retail. He also provides thought leadership and advisory for MindStream's training and change management solutions and services. Jonathan graduated from the University of Texas at Dallas with a BS in Finance, Accounting and Information Management, and is a Certified Public Accountant.